Frequently asked questions

Frequently asked questions
Which exchanges are supported?2018-03-07T14:44:50+00:00

  • Binance
  • Bittrex
  • Poloniex
  • Kraken
  • More coming soon..!
Which cryptocurrencies can I trade?2018-03-09T16:12:38+00:00

You can trade any cryptocurrency pair that the exchange supports. For example, if Binance offers 80 trading pairs such as XRP/BTC, ETH/BTC, BTC/USDT, XVG/BTC, etc., all these pairs will be available in Cryptoblizz as well. Cryptoblizz automatically fetches all active tradepairs from the exchanges you connect to.

What payment methods do you accept?2020-03-05T13:20:36+00:00

We currently accept the following payment methods to purchase your Cryptoblizz license:

  • PayPal
  • Creditcard (Visa, Mastercard, American Express or Discover)
  • Bitcoin
  • BNB (Binance Coin)
  • ETH (Ethereum)
  • LTC (Litecoin)
Which (fiat) currencies are supported?2020-03-05T13:22:11+00:00

At the moment the following fiat currencies are supported within the Cryptoblizz trading interface: EUR, USD, JPY, GBP, CHF, CAD, AUD. However, we will add any valuta on request base. If you are missing a valuta, just let us know and within a few days we have added the valuta.

You can switch to another currency on the right top of the Cryptoblizz application. After switching to your valuta Cryptoblizz will now show all trader balances and profits also in this currency.

Do you have trading strategies explanation & examples?2018-03-09T18:07:06+00:00

We have written an article that explains the Cryptoblizz trading strategies with examples.

Go to article

Does this software really work, how much profit can I make?2020-03-05T13:28:24+00:00

Yes this software does work. It will trade 24/7 for you, using the strategy you have configured. However, that does not necessarily mean you will be profitable. We offer various trading strategies, but these are basic strategies to be used as a starting point.

On markets that are steady around a certain price point, you will still see the market bounce up and down all the time because of the volatility of cryptocurrencies. Altough such markets might not incline or decline much in value over time, you could still make profits by scalping these markets. That’s very basically what Cryptoblizz does for you, 24/7. There are tons of real life examples where this has proven to be very profitable.

Our backtesting has proven that our bots work best on markets that either bounce up and down around a certain value, or markets that generally incline in value. In such cases you can beat buy and hold strategy with pretty impressive results.

Whether you are making profit and how much profit this will be is dependent on your configuration, trading strategies, the risk you are willing to take and the amount of cryptocurrency you are trading with. In general your profits will drastically increase with the amount of time you put in to optimize, monitor and backtest your configurations. Also, using triggers to stop your trader if it’s not profitable or to prevent risky buy / sell actions will lower the risks.

 

How does Cryptoblizz compare to competitors?2020-03-05T13:31:06+00:00

First of all we truly believe that there is no competitor offering a trading tool like Cryptoblizz when it comes to design and intuitivity. The most tools require technical knowledge or lots of documentation. We have made it our mission to bring advanced trading algorithms back to just a bunch of well explained settings that literally anyone can use.

With our highly configurable bots and our unique triggers mechanism, you can create many trading strategies, from very simple buy low, sell higher stategies to more advanced strategies that automatically adapt on market movements.

When it comes to functionality, there are a few competitors that also offer good trading tools. However, they are often way more expensive than Cryptoblizz or way more complex to use. Most competitors offer expensive monthly pricing models. We believe Cryptoblizz is therefore by far the most affordable automated trading tool for what you will get.

I want to self-host Cryptoblizz, what hosting provider do you recommend?2020-03-05T13:32:57+00:00

Cryptoblizz is a lightweight webapp and will run on any server that supports MySQL, PHP and ionCube loader. For best performance we usually recommend running Cryptoblizz on a VPS.

We recommend Cloudways (managed hosting) for powerfull servers at afforable pricing. Installing Cryptoblizz on Cloudways hosting is really easy, requires zero technical knowledge, and works out of the box.

If you know your way around servers and unmanaged hosting than we could also recommend DigitalOcean. It’s cheaper than Cloudways because it is unmanaged. Because DigitalOcean offers only unmanaged hosting, spinning up a server to run Cryptoblizz requires a little bit more technical knowledge.

Cloudways pricing starts at $ 10 per month for a 1GB VPS. DigitalOcean pricing starts at $5 per month for a 1GB VPS. The smallest plan on both of these hosting providers will give you enough horse power to run quite some Cryptoblizz bots.

Cryptoblizz offers installation instructions for both Cloudways and DigitalOcean.

Can I run Cryptoblizz on my Windows / MAC computer?2020-03-05T13:35:01+00:00

If you choose to run Cryptoblizz in our secure cloud, you can access the Cryptoblizz from any device as long as you have internet.

If you choose to self-host Cryptoblizz, then you could run it on your PC using XAMPP (webserver for PC). The process for this is not very easy and only recommended if you know your way around running websites locally on your PC. The PC installation is explained in our installation guide.

Where can I find installation instructions?2020-03-05T13:36:49+00:00

You only need installation instructions for the self-hosted solution. Please check out our documentation page for installation instructions.

Where can I find my license key?2018-05-31T15:13:18+00:00

After purchasing Cryptoblizz you will receive the license key in your mailbox. Also, you can login on our website after purchase and find the license key on your order details.

Where can I find a user guide of Cryptoblizz?2018-03-09T18:31:38+00:00

We have written a user guide to help you get started with Cryptoblizz. Cryptoblizz is very intuitive, and in our software we have added numerous of informative texts to help you out on settings or functionalities. In our user guide we explain the main features of Cryptoblizz to get you quickstarted on cryptocurrency trading with Cryptoblizz.

Is Cryptoblizz secure?2020-03-05T13:39:46+00:00

Cryptoblizz is created by veteran programmers with years and years of experience. That being said, when it comes to code, Cryptoblizz is absolutely secure. When it comes to security risks, there is not much risk in running Cryptoblizz security wise. You can easily protect the installation with a password so that only you can access the installation.

Apart from that you connect to exchanges using an API key  & secret. When creating the key on the exchange you must select ‘trading only’ permissions for the key. Every exchanges has this setting. This way, even if your key were to be obtained by bad guys, they cannot do anything harmful such as withdraw cryptocurrencies or money.

If you are running Cryptoblizz on your PC you do have to make sure your PC is secure and has no virusses. When running Cryptoblizz hosted at a hosting provider you will have to make sure the hosting provider is trusthworthy and provides good security on their servers. When running Cryptoblizz in our secure cloud we will run it on DigitalOcean VPS servers, which are highly secure and always updated to the latest security standards.

Furthermore, we have written up a couple security recommendations to keep in mind when installing and using Cryptoblizz. We recommend reading the article once you get serious with Cryptoblizz trading!

What level of support do you provide?2018-03-09T18:37:06+00:00

Our number one priority is to keep our customers happy. You can often talk with us over live chat, and if we are not available, you can contact us via our support page. We treat every e-mail with high priority and you will receive, most of the times, an answer within a couple of hours.

What is your refund policy?2020-03-05T13:41:28+00:00

We offer a 7-day refund policy. No questions asked. Apart from that we will refund if:

  • Our product does not meet our description or screenshots.
  • If we promised to fix a bug, but we haven’t within a month after you have acknowledged us about the bug.

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